Book Your Remote Support
Our expert engineer will remotely install and make sure your macOS is running as smoothly as possible.
Standard Support
$
70
/PC
$
Premium Support
$
119
/PC
$
How does it work?
We ensure a fast and seamless experience during the installation process and post-installation support.
01
Hardware Check
Before taking any payments we ensure your hardware is compatible with the desired operating system.
02
Book the Support Session
You choose the convenient time for your remote one-on-one support session.
03
Guided Remote Installation
We connect to your computer and configure the system remotely.
04
Customer Care
We provide continuous technical support of your newly installed system.
Our Happy Customers
Don't take our word for it. See what our clients say about us.
Compare Remote Support Packages
Standard Support $70 / PC | Premium Support $119 / PC | |
|---|---|---|
| 14-Day Money Back Guarantee | ||
| Supported CPUs | AMD & Intel | AMD & Intel |
| Laptop, Desktop & Workstation Support | ||
| One-on-One Remote Setup Assistance | ||
| Custom EFI (ACPI Patching/KEXT/Config.plist) | ||
| BIOS Settings Optimization | ||
| Full USB Ports Mapping | ||
| Multiboot OS (macOS/Win/Linux) | Yes (Max: 2) | Yes (Max: 3) |
| iMessages & Facetime Fix | ||
| Airdrop, Airplay & Handoff (Requires 3rd Party Adapter) | Yes* | Yes* |
| Performane Benchmarks | ||
| Personal Hardware Suggestions | ||
| Post-Installation Support | 90-Days | 365-Days |
| Support Channels | Email & Chat | Email, Chat, WhatsApp & Skype |
| Priority Technical Support | - | |
| Hardware Stress Test (Optional) | - | |
| Hardware Swap Assistance | - | |
| Get Started | Get Started |
*In most cases AirDrop, AirPlay and Handoff will not function unless you upgrade your PCIE/network card to a compatible one. If this is an important feature for you, please consult with our technician before proceeding with an installation.
Frequently Asked Questions
If you don’t see an answer to your question, you can send us an email or talk to our support representative in the live chat.
The first step is to send us a report about your computer’s hardware. This will allow us to check whether your computer is compatible with your desired system. Once we confirm compatibility, we can move forward with scheduling the remote support session.
We are committed to providing our customers with stable and reliable systems. Usually we manage to get it up and running in around 2 hours. However, it may take longer depending on various factors. We will let you know the estimated time after confirming your hardware.
All of our support packages come with a warranty and support period. After the session, you can communicate with our technical support team through private one-on-one chat if you face any issues. They will work with you to resolve them as quickly as possible. We aim to provide you with the best possible experience and support throughout the process.
We can advise you on building, upgrading or replacing the parts of your dream build with our Standard and Premium Support plan.
You will need a 2 – 3 hours of a free time, stable internet connection capable of streaming a video-call, as well as a computer running Windows or macOS. For the installation image you would also need to have a minimum of 16GB USB flash drive.
Prior to initiating remote installation process of your preferred macOS system, we check your computer hardware report to ensuring the complete compatibility of your laptop, PC, or workstation.
You can get a personal hackintosh hardware compatibility report here.
If for any reason, we are unable to install the desired system on your computer, we will proceed with a full refund.
We know some people may not speak English very well, but that’s not a problem. Our technician doesn’t speak English as their first language, so they are good at giving simple and easy-to-follow instructions.